Schedule appointments, ask questions, refills medications, and more with our online portal. Please note that it may take us up to 24 hours to reply, during normal business hours. Patient record capabilities require that you fill out “Portal Authorization” form at your next appointment.
PATIENT PORTAL TERMS AND CONDITIONS
Tri-State Allergy, Inc (“Tri-State Allergy”) is pleased to provide you with the ability to access different parts of your medical record by using our Patient Portal Program (the “Patient Portal”). By requesting to set up such access and an account with Patient Portal, you agree to the following terms and conditions. Please note that your failure to follow these terms and conditions can result in the termination of your account with Patient Portal. Terms and conditions as well as content and features are subject to change or termination without notice.
In order to participate in Patient Portal, you must be 18 years of age or older. You must also be an active patient of Tri-State Allergy. A “Portal Authorization” must be filled out at Tri-State Allergy in order to have access to your medical record information. The form “Portal Authorization” is available to print out on our website, however it must be signed in our office by the patient, or the parent or guardian reflected on registration requesting access.
USE OF PATIENT PORTAL
By your request to participate in Patient Portal, you understand and agree to the following:
(a) Patient Portal is designed to allow you to access your confidential medical record information-if you share your Patient Portal user name and password with another person, this may allow that person to see your confidential medical record information. Tri-State Allergy has no responsibility concerning any breach of your confidential medical record information due to your sharing or losing your user name and password or printing confidential medical record information or from using Patient Portal on a shared computer.
(b) The password you select must be maintained in a confidential and secure manner. Choose a combination of letters and numbers to create a unique password that’s unrelated to your personal information and hard for others to guess. If you believe that the confidentiality of your password has been compromised, you should change to a new password by following the procedures described in Patient Portal.
(c) The Patient Portal is not to be used for emergency situations or in place of an evaluation from a licensed medical professional. In the event of an emergency, dial 911 and seek immediate medical attention.
(d) The Patient Portal is only to be used as permitted, users must not attempt to harm or circumvent any of its security features or use Patient Portal for any purpose other than as described in this Agreement.
(e) Tri-State Allergy provides the Patient Portal to you as a convenience. Tri-State Allergy has the right to terminate your Patient Portal access at any time for any reason. This can include cases where Tri-State Allergy determines that it is not in your best interest to continue to have Patient Portal access.(f) Patient participation in Patient Portal is entirely voluntary—you are not required to use Patient Portal in order to receive care at Tri-State Allergy. Tri-State Allergy will not condition its treatment of you on any requirement to participate in Patient Portal.(g) Different parts of your medical record are available on the Patient Portal, but not the complete medical record.PROVISION OF SERVICES
(a) Access to the Patient Portal is provided by Tri-State Allergy free of charge, but Tri-State Allergy reserves the right to charge for Patient Portal services in the future. Should such a charge ever be introduced, anyone with a Patient Portal account would have the option to discontinue the service. Tri-State Allergy reserves the right to charge for online diagnosis, consultation and treatment services provided, future availability of such services will be announced; patient will be prompted to accept an agreement before proceeding to use such services.
b) All reasonable efforts will be made by Tri-State Allergy to keep Patient Portal free from error, however Tri-State Allergy cannot guarantee the completeness, accuracy, or adequacy of Patient Portal information. Tri-State Allergy cannot guarantee Patient Portal itself will be fault-free, but Tri-State Allergy will attempt to correct reported faults in a reasonable time frame.
(c) Tri-State Allergy reserves the right to change Patient Portal from time to time. Tri-State Allergy may also suspend or terminate Patient Portal at any time.
Tri-State Allergy is fully committed to complying with all federal and state laws and regulations concerning the confidentiality of medical record information. To obtain the most recent version of our HIPAA Notice of Privacy Practices, please call our office during normal business hours.
Patient Portal is protected using industry standard security measures. While the security measures will reasonably protect your information and use of Patient Portal, if you have any concerns regarding the security of your information or the use of the Internet to access your medical record information through Patient Portal, you should consider not creating a Patient Portal account.
TRI-STATE ALLERGY WILL ATTEMPT TO PROVIDE PATIENT PORTAL WITHOUT INTERRUPTION, BUT ACCESS IS PROVIDED ON AN “AS IS AVAILABLE” BASIS. TRI-STATE ALLERGY DOES NOT GUARANTEE THAT YOU WILL BE ABLE TO ACCESS PATIENT PORTAL AT ANY TIME OF YOUR CHOOSING. TRI-STATE ALLERGY CANNOT GUARANTEE THAT PATIENT PORTAL WILL BE ERROR-FREE. SHOULD YOU HAVE CAUSE TO BELIEVE THAT YOUR INFORMATION ON PATIENT PORTAL IS NOT ACCURATE OR THAT THERE IS AN ERROR WITH PATIENT PORTAL, PLEASE CONTACT YOUR PHYSICIAN’S OFFICE IMMEDIATELY. TRI-STATE ALLERGY RESERVES THE RIGHT TO TERMINATE YOUR ACCESS TO PATIENT PORTAL AT ANY TIME WITHOUT CAUSE OR NOTICE.
YOU AGREE THAT TRI-STATE ALLERGY TAKES NO RESPONSIBILITY FOR AND DISCLAIMS ANY AND ALL LIABILITY ARISING FROM ANY INACCURACIES OR DEFECTS IN THE INFORMATION, SOFTWARE, COMMUNICATION LINES, INTERNET OR YOUR INTERNET SERVICE PROVIDER (“ISP”), COMPUTER HARDWARE OR SOFTWARE, OR ANY OTHER SERVICE OR DEVICE THAT YOU USE TO ACCESS PATIENT PORTAL. ADDITIONALLY, YOU ARE RESPONSIBLE FOR PRINTING COPIES OF YOUR INFORMATION IF YOU WANT TO HAVE THE INFORMATION AVAILABLE IN THE EVENT THAT PATIENT PORTAL IS UNAVAILABLE.
Tri-State Allergy may modify these terms and conditions, other terms and materials referenced in this document, Patient Portal, or the content of the Patient Portal website at any time. For this reason, you should review these terms and conditions on the website periodically.
The services and the content of Patient Portal are provided solely for your personal use. Republication, distribution, or use of Patient Portal that is inconsistent with the terms and conditions described herein is strictly prohibited.
These terms and conditions are governed by and will be interpreted in accordance with applicable laws.